Leader Effectiveness Training, created by Gordon Training International, has four purposes:
- To help organizations develop a culture which taps the creative resources, abilities, and productivity of all its members, not only its leaders.
- To help leaders create a climate of cooperation in which all members can experience the benefits of participation and collaboration.
- To describe a tested, proven model of leader effectiveness based on solid research evidence from hundreds of studies.
- To offer participants a specific set of communication and conflict resolution skills that will enable them to apply this model to effective leadership.
In LET, leadership is regarded as a set of functions that are the property of the group and should be “distributed” to the group members. This is a concept called Group-Centered Leadership. The most effective leader is one who creates the conditions by which he will give up the typical leadership role and become more of a group member. Effective leaders also view each teammate in terms of his or her observable behaviors, rather than with inaccurate and misleading labels. Consequently, group members will feel their input is valued and their ideas are heard.
Ideas can’t be heard, though, if the leader doesn’t know how to listen. LET relies heavily on the skill of Active Listening to reflect back the meanings and feelings of each group member, with the goal of proving the leader’s understanding of another’s message. It also shows how to identify and avoid The 12 Roadblocks that can cut off effective communication between the leader and the group.
When conflict happens, Confrontive I-Messages and Shifting Gears provide an easy-to-follow approach for clearly communicating concerns. These messages set the stage for the six-step collaborative win-win problem-solving process called Method III. LET even helps employees cope with teammates whose values and beliefs may differ from their own through nine Values Collision options.
Of course, there are times when leaders must make decisions unilaterally, without input from (or even despite input from) the group. These decision-making strategies, called Method I and Method II, are only to be used in certain types of situations. Discerning between when to use Methods I, II, and III is a significant component of the LET model.
Finally, participants will learn that the same I-Message techniques used to resolve conflict can also be used to show appreciation for, and give guidance to, other teammates on a daily basis.
These skills, along with many others presented in LET, give employees at all levels the confidence to not just speak the language of leadership, but to practice it as well.
The Nobel Peace Prize. Yes, you read that right: the concepts, behaviors, and methods that make up LET are so good enough that they earned their creator, Dr. Thomas Gordon, three nominations for it. No other leadership development program can make that claim. And LET's 50+ years of research and results make it arguably the most experienced and trusted model of its kind in the world.
To see a small sample of what others have said about LET, click here.
Virtually every other management and leadership development program on the market today owes its existence to, and can trace much of its lineage back to, the breakthrough approaches to collaboration and participative leadership first formalized by Dr. Gordon.
Heard of the concept of "Win-Win"? First created by Dr. Gordon.
How about the skill of "Active Listening"? It's a core component of LET, and we have Dr. Gordon to thank for it. And it is so powerful and so good that, after two writers from the hit TV show Everybody Loves Raymond learned how to use it through Dr. Gordon's Parent Effectiveness Training course (which is based on the LET model), they wrote an entire episode - "Father Knows Least" - as an homage to it, a clip of which is available above for your viewing pleasure.
Those writers have joined millions of others in applying, and benefitting from, these skills.
And as a Certified LET Instructor, I look forward to helping you do the same.